
“I hate to be the one to tell you this, but….” I totally missed the rest of what she said, because I got hung on that opening phrase. I’ve heard it before, and it never seems that the person hates to be telling you what they are telling you. I think the person that starts a conversation with “I hate to be the one to tell you this…” is the person who loves nothing more than to “tell you this.” As a matter of fact, they almost killed themselves in their rush to be the one to tell you whatever God awful news they have.
It hit me in that instant, there are universal opening phrases, or qualifiers, that we hear, and use, all the time. Why is this so? I think we are constantly engaged in an epic battle between what is on our mind and what comes out of our mouth. We’ve been taught to censor ourselves, yet, the urge to say what we want to say can almost be overwhelming. When we can’t take it anymore we reach for the starting phrase, the qualifier, and proceed to spill our guts.
For instance, “No offense, but…” When someone says that to you, prepare to be offended. I mean, they’ve said right there they are about to say something that will offend you, but you are to turn off your sensitivities and disregard any message that follows. Of course, your response, being the polite soul you are, is “none taken,” as you shoot imaginary daggers from your eyes.
The phrase “Everyone is okay…” indicates a future auto repair bill containing no fewer than three zeros, and an injury of at least one of the automobile passengers that surfaces a few days later which, indeed, indicates everyone wasn’t okay. Good thing there was a swap of phone numbers with that uninsured driver.
In the doctor’s office, “you’ll feel a little pinch…” is followed by a stab of metal into your skin. Now, I don’t know about you, but I’ve never felt a pinch like the one they are talking about. They should really say, you’ll feel a little stab of metal piercing through your skin that will leave an incredible bruise that you get to explain away for weeks to come.
“In all honesty…” this one is perhaps the most troubling of the qualifiers. Am I to assume without that lead in, that everything you’ve said to me heretofore has been baloney?
“I don’t mean to hurt your feelings, but, …” then don’t. See “No offense, but…” above.
“I have good news and bad news…” I can almost hear the cha chink of the emotional roller coaster chain in my head when this one is uttered. At least most people do the courtesy of asking which you’d rather have first. To me, it’s a no brainer…the bad news first. Getting the bad news first gives me a feeling of control over what news is to come, and I get to end on a bright note...bonus. One might find this phrase uttered as such: the bad news is - your teenage daughter is pregnant, the good news is - they’re naming it after you; or from your auto mechanic the bad news is - your repair will be over two grand, but, the good news is he wasn’t the one who got your teenage daughter pregnant. The more I think about it, I can probably count on one hand the case where the good news was actually good news. It’s more like bad news followed by mediocre news.
“It probably goes without saying” that I’m not above using the qualifier myself, I’ve done it plenty…I’m just sayin’…

